Zomato CEO Deepinder Goyal on Saturday strongly dismissed allegations suggesting that the company is losing market share or coercing employees to order exclusively from its platform. His statement came after a Reddit post, allegedly authored by a Zomato employee, went viral, stirring concerns about the company’s internal culture and competitive standing.

The anonymous whistleblower claimed that Zomato was ceding ground to rivals like Zepto Cafe and Swiggy. More controversially, it alleged that Zomato employees were required to place a minimum of seven orders per month through the company’s platform, with internal tracking mechanisms reportedly in place. Furthermore, the post accused Zomato of banning the use of competitor services like Swiggy within its office premises.

Adding fuel to the fire, the post painted a grim picture of Zomato’s work environment, highlighting the abrupt departure of Rakesh Ranjan, the former CEO of Zomato’s food delivery division, shortly after a town hall meeting with employees. This was cited as evidence of deeper organizational issues.

Responding to the uproar, Goyal took to social media platform X (formerly known as Twitter) to set the record straight. “All of this is utter nonsense,” he wrote. “Neither are we losing market share, nor will we ever force our employees to order on Zomato. Freedom of choice is something we stand for vehemently.”

The Reddit post also touched upon broader industry concerns, particularly the treatment of delivery partners. It alleged that Zomato’s delivery personnel are often underpaid and overworked compared to those at rival platforms, sometimes earning nearly half the amount.